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Privacy policy

Privacy Policy

Last Updated: October 28, 2023

Polyglot Language Academy (“us,” “we,” or “our”) operates www.polyglot-language-academy.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or interact with the Site, in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

By using the Site, you consent to the collection and use of your information as described in this policy. Please read this policy carefully to understand how we handle your personal information.

1. Information Collection and Use

While using our Site, we may request that you provide certain personally identifiable information (“Personal Information”) to contact or identify you. Personal Information may include, but is not limited to:

  • Your name
  • Email address
  • Phone number

We collect this information to provide and improve our services, respond to inquiries, process payments, and communicate with you regarding updates, promotions, and other relevant information.

Legal Basis for Collecting and Processing Personal Information (GDPR)

  • Consent: We collect and process your Personal Information when you give us explicit consent.
  • Contractual Obligation: When you enroll in a course or request services, we process your information to fulfill our contractual obligations.
  • Legitimate Interest: We may also process your Personal Information when it serves our legitimate business interests, such as improving our services, marketing, or fraud prevention.

2. Your Rights under GDPR

If you are a resident of the European Economic Area (EEA), you have the following rights regarding your Personal Information:

  • Right to Access: You may request a copy of the Personal Information we hold about you.
  • Right to Rectification: You have the right to request corrections to any inaccurate or incomplete Personal Information.
  • Right to Erasure (“Right to be Forgotten”): You may request the deletion of your Personal Information, subject to certain legal conditions.
  • Right to Restriction of Processing: You may request that we restrict how we process your Personal Information under specific circumstances.
  • Right to Data Portability: You have the right to obtain and reuse your Personal Information across different services.
  • Right to Object: You may object to our processing of your Personal Information for direct marketing or legitimate interest purposes.
  • Right to Withdraw Consent: If you have given us consent to process your information, you can withdraw it at any time.

To exercise any of these rights, please contact us at [your email address].

3. Your Rights under CCPA

If you are a resident of California, you have the following rights under the CCPA:

  • Right to Know: You have the right to request what Personal Information we collect, use, disclose, and sell about you over the past 12 months.
  • Right to Delete: You have the right to request the deletion of your Personal Information, subject to certain exceptions (e.g., legal obligations).
  • Right to Opt-Out: You have the right to opt out of the sale of your Personal Information. (Note: We do not sell Personal Information.)
  • Right to Non-Discrimination: You have the right to not receive discriminatory treatment for exercising your CCPA rights.

To exercise any of these rights, please contact us at [your email address] or call us at [your phone number].

4. Log Data

We collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include:

  • Your IP address
  • Browser type and version
  • Pages visited on our Site
  • Time and date of your visit
  • Time spent on those pages

We use this Log Data to monitor the performance of our Site and improve user experience. This information may be used for analytics and troubleshooting purposes.

5. Communications

With your consent, we may use your Personal Information to send you newsletters, promotional materials, and other communications. You may unsubscribe from these communications at any time by following the instructions provided in the emails or by contacting us directly.

6. Cookies

Cookies are small files containing data, such as an anonymous unique identifier, that are stored on your device. We use cookies to improve your experience on our Site and for analytics purposes.

  • Types of Cookies Used:
    • Session Cookies: Temporary cookies that are deleted once you close your browser.
    • Persistent Cookies: These remain on your device until they expire or you delete them.

You can manage your cookie preferences through your browser settings. However, disabling cookies may affect certain functionalities of our Site.

7. Data Retention

We will retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. Once the information is no longer needed, we will securely dispose of it.

8. Security

We take the security of your Personal Information seriously and use commercially reasonable measures to protect it. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

9. Sharing and Disclosure of Information

We do not sell your Personal Information. However, we may disclose your Personal Information:

  • To service providers: We may share your information with third-party vendors who assist us in operating our Site and delivering services.
  • For legal reasons: We may disclose your information if required to do so by law or in response to legal requests, or to protect the rights, property, or safety of Linguocommerce Ltd, its employees, or others.

10. External Links

Our Site may contain links to external websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before sharing any Personal Information.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit Personal Information from children under 16. If we discover that we have collected Personal Information from a child under 16, we will take steps to delete such information as soon as possible.

12. Changes to This Privacy Policy

This Privacy Policy is effective as of October 28, 2023 and will remain in effect until updated. We reserve the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the Site after any updates will constitute your acknowledgment and acceptance of the changes.

If we make significant changes to this policy, we will notify you via email or by placing a prominent notice on the Site.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your GDPR or CCPA rights, please contact us at:

Polyglot Language Academy
Linguocommerce Ltd